“Kiosk IT System Trading LLC” (“us”, “we”, or “our”) operates the www.ntwallet.ae website and the NT.Wallet mobile application (the “Service”).

This page informs you of our policies regarding collection, use, and disclosure of personal data during the service usage, as well as the choices you associated with that data.

We use your data in order to provide and improve the Service. By using the Service, you agree to the policy of the collection and the use of the information. All terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless it is defined different.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

1.1. Types of Data Collected

1.1.1. Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to identify you or contact with you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Phone number
• First name and last name
• Email address
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
• Any other information you could explicitly pass to our employees

Personal information from the contact list is not saved by the app. Personal information about the user's birthplace is not saved by the app.

1.1.2. Transaction Data

While using our Service, we may also collect some information related to transactions on your account and information related to these transactions. Personally identifiable information (PII) on transactions may include and not limited to:

• Transaction purpose usually includes services you used (such as service providers, products, toll roads, plate number of the vehicle, number of the driver's license, addresses mentioned in the utility bills etc.)
• Date and time of transaction
• Transaction amount
• Transaction location

1.1.3. Usage Data

We may collect information sent by your browser whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages visited of our Service, the date and time of the visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device used, mobile device unique ID, the IP address of mobile device, mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

1.1.4. Tracking & Cookies Data

Cookies and tracking technologies are used to track any activity on our Service and hold certain information.

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies used are beacons, tokens, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies used:

• Session Cookies to operate our Service.
• Preference Cookies to remember your preferences and various settings.
• Security Cookies for security purposes.

2. Use of Data

“Kiosk IT System Trading LLC” uses the collected data for various purposes:

• To provide and maintain the Service
• To allow you to participate in interactive features of our Service
• To provide customer care and support
• To notify you about changes of Service
• To detect, prevent and address technical issues
• To provide analysis or insight to help improve the Service
• To monitor the usage of the Service

3. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Arab Emirates and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Arab Emirates and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

“Kiosk IT System Trading LLC” will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

4. Disclosure of Data

4.1. Legal Requirements

“Kiosk IT System Trading LLC” may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of "Kiosk IT System Trading LLC"
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

5. Security of Data

We will keep any Personal Information only for as long as it is necessary, including for the purposes of updating the product or services or as required by law.

When the Personal Information is no longer required, it will be destroyed by either shredding, or anonymizing, or other approved destruction methods to prevent unauthorised parties from gaining access to the information during and after the process. We will safeguard information in our custody.

Access to Personal Information is restricted to our employees and authorised service providers who need it to perform their work.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee it will be an absolute security.

The security of your NT.Payments account depends on you keeping confidential your account password(s), PINs, and other access information for the Service. If you share your account information with a third party, he or she will have access to your account and your personal information.

It is your responsibility to control access to your mobile device and the NT.Payments application on your device, including keeping your password(s) and/or PIN confidential and not sharing it with anyone. It is also your responsibility to alert NT.Payments or the relevant partner if you believe that the security of the information in the NT.Payments application has been compromised.

6. Third parties

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may obtain information about you from third parties. This may include information about your accounts and balances in service providers, merchant locations, information from a Carrier Operators in connection with Carrier or Operator billing.

List of service provider includes these products, but is not limited to:

• “Google Maps” for purposes of providing you with a location map and navigational hints.
• “LiveChat” for purpose of your communication with our support employees.

The complete list of third parties depends of which Services you use with our NT.Payments and NT.Wallet products.

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

8. Children's Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or a guardian and you are aware that your Children have provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from children without a verification or parental consent, we will take the action to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: Contacts

If you believe that any information received by you is incorrect or incomplete, please write us an email as soon as possible.

We will promptly correct or delete any information found to be incorrect — unless we have to keep that information for legitimate business or legal purposes.

When updating, deleting your personal information, we may ask you to verify your identity before we can act on your request.